Latest News  

Xerox expands its customer care center in Oradea and will employ 40 more people

Xerox is relocating its current customer care center to a larger a facility and will recruit about 40 agents by the end of 2016.

2016-01-21 14:33:28 - by Bogdan Tudorache

To accommodate its growth and to meet client demands, The Oradea-based center has grown from 35 agents at the beginning of 2015 to more than 110 employees today. Moreover, Xerox will further employ 40 agents by the end of 2016.

"Xerox will be able to accommodate its ever-growing number of employees and will allow for further expansion to meet our client demands", said Robert van Diem, senior vice president for Xerox customer care operations in Europe, Middle East and Africa. "Our goal is to continually raise the work environment globally, as our employees are our most important assets."

The new center is located on the third floor of Oradea Trade Center and benefits from an easily accessible location in one of the busiest office buildings in the city.

Currently, the center provides inbound & outbound customer care services for clients in the telecom, travel and pharmaceuticals industries. Staff support a growing list of local and global clients in Romanian, English, French, German and Italian.

Apart from strong language skills, potential candidates must also have sales and negotiating abilities and be proficient in using clients' operating systems and share a desire to develop their career with a global services provider.

Xerox has operated for more than 45 years in Romania and is the first company in the country that started offering complete solutions for optimizing document workflow in offices of all sizes. Xerox now is one of the top players, in the local market, for printing, document management services and business processes and offers solutions and equipment to companies and individual clients. Xerox has two offices in Bucharest, two facilities in Iasi, one center in Oradea and one in Bacau employing more than 2,300 people in total.

Xerox has more than 25 years' experience managing customer relationships on behalf of clients. The company processes over 2.5 million interactions daily across 160 locations worldwide.


0 COMMENTS ^ Go back to Top
WRITE A COMMENT ^ Go back to Top
 
Your email address will not be published.
Nickname
Email
Comment
Validation Code
   
 
 
NEWS
CrowdStrike opens a new center of innovation in Bucharest

CrowdStrike Inc., the leader in cloud-delivered endpoint protection, announced the official opening of its new Center of Innovation in the Pipera Technology District, Bucharest, Romania.

 Read Full article »
Romania leads in top of countries with highest number of cybersecurity incidents

Romania is leader in the top of jurisdictions recording the highest number of cybersecurity incidents with 14 attacks, followed by the Czech republic (11) and Hungary (8), according to the study "The Cybersecur

 Read Full article »
Oracle and KPMG study shows data security as priority for business leaders

In August 2018, Oracle applied a questionnaire with a number of questions about transformation technologies to a total of 4,000 respondents in 21 markets. Respondents were top managers in the following markets:

 Read Full article »
Colt Technology Services expands fibre network in four CEE cities

UK-headquartered Colt Technology Services said that it is expanding its IQ fibre network in Bucharest, Zagreb, Belgrade and Sofia as part of its plan for expansion in Central and Eastern Europe (CEE).

 Read Full article »
SAP Romania brings the cloud procurement solution SAP Ariba on local market

SAP Romania, the local subsidiary of the world's largest business software maker, has launched the SAP Ariba Snap program for the domestic market to support the digitization of specific procurement activities.

 Read Full article »
The software industry's input in Romanian economy was 5.4 billion Euro in 2018

According to the latest analysis of KeysFin, 17,000 companies operating in the Romanian software industry generate EUR 5.4 billion in turnover and employ 106,000 people generates 5.4 billion Euro in 2018 in Rom

 Read Full article »
Atos launches construction of global R&D Lab to drive innovation in Quantum Computing

Atos, global leader in digital transformation, officially launches the start of the construction of its new global Research & Development Lab dedicated to research in quantum computing.

 Read Full article »
Softelligence launches its own Academy to form specialists in insurance and banking

Specialized in business software development, Romanian company Softelligence announced it plans to increase its team by 50 per cent in the next two years, by hiring 100 to 150 new colleagues, the company announ

 Read Full article »
Romanian IT group Bittnet issued new bonds were traded on BSE

A new series of corporate bonds issued by Romanian IT group Bittnet Systems was admitted to trading on the main market of the Bucharest Stock Exchange (BVB).

 Read Full article »
Deloitte report: Two billion youth risk of being left behind in the Fourth Industrial Revolution workforce

Almost two billion youth worldwide risk of being left behind in the Fourth Industrial Revolution (Industry 4.0) workforce, which is changing at an increasingly rapid pace as a result of the emerging technologie

 Read Full article »
 
 
MOST READ ARTICLES
» Deutsche Telekom appoints new manager ...
» Main outsourcing trends to watch in 20...
» GovITHub community says it ends its co...
» Accenture Report: Banks show confidenc...
» EY: Global mining and metals sector fa...
» The most appreciated companies from th...
» Endava expands its IT team in Republic...
» Human Capital Management
» Oracle reaches 4,200 employees and pla...
» George Rotariu, CEO Bitcoin Romania: B...
 
EDITOR CHOICE
How Tech-ready are companies?

Technology has made it easier and faster than ever to prepare, anticipate, implement, and get the job done for everyone, from the simple technology home user to all levels and departments of a corporation. Howe

 Read Full article »
Workplaces, keeping up with the times

For a company, being people-centric is a way of doing business and engaging employees in the company's operations and strategies in a way that provides a positive employment experience before and after the sell

 Read Full article »
Creating a valuable customer experience driven by core values of a company

As HR becomes more and more integrated within the company's long-term strategic business strategies, the digitalization and high-technologies impacting the processes also have to be mirrored at the level of HR

 Read Full article »
Ergonomics in practice - 5 tips for better health at work

Ergonomics is so much more than standing up during the day and sitting correctly. There are so many factors in our environment which also have an effect on our health, and influence our wellbeing at work. The

 Read Full article »
Technology, Mobility and Wellness make for the perfect workplace

The technology binge is pushing ahead the communities, businesses and all aspects related to work and workplaces in such a fast manner that we haven't noticed since the very booming of the office market. And as

 Read Full article »
Latest News  
 
about us | newsletter | contact | members area | GDPR policy
Copyright © 2015 by Diplomat Media Events Design by Diplomat Media Events