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People in Shared Services and Outsourcing at the upcoming event on October 27 in Bucharest

Outsourcing Today, the integrated communication platform for the business services sector, together with The Diplomat-Bucharest organize on October 27, at InterContinental Hotel, the second edition of People in Shared Services and Outsourcing Forum.

2016-10-20 16:14:15

The annual event dedicated exclusively to the human resources in Shared Services & Outsourcing Industry brings together the business services investors such as SSC, ITO, BPO, academic figures and authorities to discuss and discover new tools, strategies and solutions for developing, implementing & optimizing the HR Shared Services model.

This year's event presents more opportunities to connect with and learn from leading HR professionals through a panel session and three interactive roundtable sessions that will challenge discussion groups benchmarking practical insights and more. Discussion groups are kept small to ensure all participants get the opportunity to ask their most pressing questions!


08:30 – 09:00 Registration & Coffee 09:00 – 09:10
Opening address: SHIBU NAMBIAR, Chief Operating Officer, Europe, Latin America & Africa, Genpact

09:10 – 11:00 PLENARY SESSION

Confirmed speakers:
• SHIBU NAMBIAR, Chief Operating Officer, Europe, Latin America & Africa, Genpact
• DAN NECHITA, Counselor to the Prime Minister of Romania
• VIVEK BAKSHI, General, Manager Wipro Technologies
• ALEXANDRA OLTEANU, Chief Operational Officer, SocGen EBS
• ANDREEA SUCIU, Head of Employment & Pensions Department, Noerr
• Lector Dr. CLAUDIU BOTOC, Pro Dean, Faculty of Economics and Business Administration, West University from Timisoara

Topics: • Romania's key advantages for foreign investors in the context of industry's maturity. • Academic partnerships - between companies and academic institutions, with a focus on impactful collaboration • Human capital challenges. HR, the engine for growth and critical determinants on reaching the industry's potential. • Trends in outsourcing. Expansion models. • State Aid: Investment Opportunity for Outsourcing & IT Companies

11:00 – 11:20 Coffee break

11:20 – 13:20 Three simultaneous roundtable interactive debates

Moderator: CATALINA DODU, Country Manager, Atos IT Solutions and Services Romania

Confirmed Speakers:
• CRINA ILIE, Vice President of Human Resources, Genpact Europe
• ALEXANDRA OLTEANU, Chief Operational Officer, Societe Generale EBS
• IONELA STAN, Manager, EY Romania
• CATALIN IORGULESCU, Member of the board ABSL, General Manager Samsung SSCE

Topics: • Exploring the central role of Human Resources in the current era of technological change in the workplace • Talent management, analytics and digital/IT challenge • Current and anticipated HRSS delivery models, organization and staffing predictive analytics • Digital transformation of business processes, customer interactions and recruitment • RPA a double edged sword • HR transformation through HR SaaS technologies • Cloud-based solutions' potential to provide an improved user experience, lower ongoing costs and greater strategic alignment with business and talent priorities.


Confirmed Speakers:
• CRISTINA BALANESCU, HR Business Partner, SocGen EBS
• TEODORA TODORAN, Head, Training Function - Europe, Wipro Limited
• RAMONA MARUSAC, Associate Director Office Agency, Colliers International

Topics: • Measures need to be taken to successfully manage multigenerational workforce • Generation gap, differences in work attitude • Interaction between multigenerational workforce • Generational conflicts. • The knowledge transfer from skilled valuable employees to younger generations.

Moderator: KRZYSZTOF KMUK, Emerging Markets Development Manager, CIMA CEE

Confirmed Speakers:
• ANDREEA MIHNEA, Human Resources Director, EY Romania
• MIHAELA POPA, Country HR Manager, Wipro Technologies Romania
• AMALIA STERESCU, CEO, Outsourcing Advisors
• ANTONIU PANAIT, Managing Director, Vastint Romania
• DIANA BOCANEALA, Head of People Development and Recruitment, ENDAVA CE
• MIHAI PADUROIU, Head of Advisory & Transaction Services | Investor Leasing | Office, CBRE Romania • IOANA CRISAN, Learning and Development Manager, SocGen EBS
• Skanska senior representative

Topics: • Employer branding and company culture – ways to achieve employee engagement • Employee value proposition • Retirement benefits and healthcare system. • Well-being and the benefits of the healthy lifestyle promotion within the organization • Motivation of employees, recognition and engagement • Compensation and job security • Relocation and talent mobility • Talent Assessment

13:20 – 14:50 Networking Lunch

Find all about the event on the official website:

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