Latest News  

Romanian Outsourcing Summit: Focus on the added-value of business shared services in Romania

This year's edition of Romanian Outsourcing Summit joined representatives of the government and top representatives of leading companies operating in the sector of business shared services and related industries and depicted the main trend and challenges of this industry in Romania that still walks the challenging road towards its maturity.

2017-03-23 20:18:18

Romania delivers services in 25 languages with more than 100 thousand specialists employed in the outsourcing industry and business services, and based on an estimated growth of 15-20% it will comprise 4-5 per cent of the country GDP by 2020. The main trends the global business landscape faces right now, ruled by the impact of internet and interconnectivity are technology disruption and digitization and the winning organizations are those that can adapt quickly and drive business transformation on an ongoing basis.

During the three sessions of the event, we found which are the next steps to be made for a better cooperation between the authorities, the academic institutions and the companies acting in the field. Legislative changes and their impact on the industry. Also, the business dynamics should be repositioned toward the direction that the current model of doing business needs to evolve and trends in each of the SSC, ITO, BPO field.

Colin Lovering, Chairman of British Romanian Chamber of Commerce in his quality of the event moderator, stated that the added value of business shared services in Romania is a challenge, as response of the recurrent issue also raised by panelists on whether the language skills set should be addressed as a priority advantage of attractiveness. "Language skills stood for the basement of outsourcing industry in Romania but the industry and the global environment is asking for aptitudes and creation of new capabilities in the area of technology," Lovering said.

Maria Manuela Catrina, State Secretary in the Ministry of Communication and Informational Society underscored the current governmental programs and endeavors regarding the common partnerships with private sector in order to draft a coherent strategy in the benefit of both employers and employees. "We run discussions with local communities' representatives regarding the impact of technologies; bringing broadband to smaller communities, villages. Also, we need to establish a more flexible framework for the outsourcing industry," the Ministry official said during the plenary session.

During the next weeks, we will elaborate on the main statements uttered within the event, in order to contribute to a cleared image regarding the pressing and real needs of business shared industry in Romania.

We thank all out panelists for their valuable insights and commitment:

Plenary session panelists:
o Maria-Manuela Catrina, State Secretary in the Ministry of Communication and Informational Society,
o Ciprian Dan, Location Head at Wipro BPS,
o Catalin Iorgulescu, Member of Managing Board, ABSL Romania / General Manager, Samsung SSCE,
o Shibu Nambiar, SVP & COO, Genpact Europe, LatAm & Africa,
o Raluca Andreea Popa, Advisor, Ministry for Business Environment, Commerce and Entrepreneurship, InvestRomania

Session I panelists
o Olivier Hecq, Head of SSC IT, Societe Generale European Business Services
o Daniel Idzkowski, Associate Director – Global Corporate Relations, CIMA
o Liviu Lazarescu , IT Delivery Head for Romania Operations, Wipro Technologies
o Marius Scuta, National Director, Head of Office Department and Tenant Representation at JLL
o Mihaela Apostoleanu, Senior Director, Oracle EMEA Business Operations

Session II panelists:
o Melania Mirea, Member of Management Board at BCR Pensii
o Antoniu Panait, Managing Director, Vastint Romania
o Mihaela Dobre, Learning & Development Manager EMEA, Stefanini
o Daniel Idzkowski, Associate Director – Global Corporate Relations, CIMA
o Jymmy Soare, Vice-President, GENPACT
o PhD Prof. Dorel Mihai Paraschiv, Vice-rector - Liaison with the social and business environment, cooperation with students, ASE

This year's edition of Romanian Outsourcing Summit benefited from the support of diamond partner Wipro, strategic partners ABSL and Outsourcing Advisors, and gold partners CIMA, BCR Pensii, Genpact, Jll, Societe Generale - European Business Services, Stefanini, Vastint and partner Selir. We also thank the organizations and companies supporting the event: Think Ahead ACCA, ANIS, ANSSI, ClujIT and Extind.


0 COMMENTS ^ Go back to Top
WRITE A COMMENT ^ Go back to Top
 
Your email address will not be published.
Nickname
Email
Comment
Validation Code
   
 
 
NEWS
Stefanini named Eliza Irimia Financial Director for the EMEA region

Eliza Irimia joined Stefanini IT solutions company, with operations in 39 countries and 88 offices around the world, as Financial Director for EMEA. From this position, Eliza will coordinate the company's finan

 Read Full article »
The business environment - invited to get involved in the development of future employees

Over 5,400 Romanian young people have participated in the Duke of Edinburgh's International Award program in Romania (DofE) over the past six years, the personal development program that gives young people aged

 Read Full article »
Oracle study: Moving To IaaS is fundamental to remaining competitive

Research reveals benefits of Cloud Infrastructure established as a clear differentiator. A survey of 1,600 senior IT professionals explores the benefits and misconceptions surrounding IaaS adoption, according

 Read Full article »
Mihnea Diaconu appointed development manager at Webhelp

Webhelp Romania aims to consolidate and develops its local operations by hiring Mihnea Diaconu as Business Development Director.

 Read Full article »
The biggest FAB LAB from Romania has been opened in Iasi

Based on a concept made by the Miolk team, Fab Lab Iasi has a surface of over 700 sqm and it offers different scenarios for flexible use of the space (competition areas, co-working, makerspace, teaching rooms,

 Read Full article »
Deutsche Bank makes its computer code publicly available for the first time

Deutsche Bank announces it aims to create a common industry standard for trading technology by making its own computer code publicly available for the first time.

 Read Full article »
Deloitte: Leadership disrupted: Pushing the boundaries 2017 Global Human Capital Trends

According to a study of this year conducted by consultancy company Deloitte, today, Many organizations need a completely different kind of leader: a "digital leader" who can build teams, keep people connected a

 Read Full article »
Coface Technologies team already employs 30 specialists in core business applications

Six months after the inauguration of the IT development centre in Bucharest, Coface Technologies has already formed its first functional teams and has also launched the first successful projects, such as the au

 Read Full article »
Pavel Campan appointed as the new Vice-President of Operations for TELUS International Romania

Pavel Campan has been named Vice-President of Operations for TELUS International Romania. This appointment comes at a time when the company is about to reach 1,500 team members locally.

 Read Full article »
Roxana Tesiu appointed as the new Vice-President of Human Resources for TELUS International Europe

Roxana Tesiu has been named Vice-President Human Resources of TELUS International Europe. In her new role, she will lead the HR teams in both Romania and Bulgaria, at a time when the number of team members in b

 Read Full article »
 
MOST RECENT VIDEO
 
 
MOST READ ARTICLES
» Pavel Campan appointed as the new Vice...
» Roxana Tesiu appointed as the new Vice...
» ROMANIAN OUTSOURCING AWARDS FOR EXCELL...
» Oracle study: Moving To IaaS is fundam...
» Molson Coors started to grow its busin...
» Manpower:Romania has world's third hig...
» Wipro launches automotive center of ex...
» The business environment - invited to ...
» Romania, Europe's third and world's 13...
» Thierry Blain, SG EBS: Bringing teams ...
 
EDITOR CHOICE
TELUS International Europe: Three ways tech unicorns are prioritizing customer service as a differentiator

There are just over 190 young tech companies in the world that are valued at more than $1 billion. But achieving ‘unicorn' status doesn't come without challenges. After all, the name describes a mythical and

 Read Full article »
Wipro launches automotive center of excellence in Romania

Wipro Limited, global information technology, consulting and business process services company, announced the launch of an Automotive Center of Excellence (CoE) in Timisoara, Romania. This CoE will help Wipro d

 Read Full article »
TELUS International Europe: The convergence of customer service and digital marketing/NewGen technologies: What does it mean for businesses?

Technology shapes the way we educate, communicate, conduct business and advance science, all while maintaining significant influence on the global economy. But the way we engage with technology is changing

 Read Full article »
Stay updated on People in Shared Services and Outsourcing Forum, October 19

Outsourcing Today organizes the third edition of People in Shared Services and Outsourcing Forum, on October 19, 2017 in Bucharest at Caro Hotel.

 Read Full article »
Preparing for the new future

Business shared services in Romania is by nature a flexible, mobile and diverse community and in this context, local markets develop their own particularities to address the global changes, to adjust to new dem

 Read Full article »
Latest News  
 
about us | newsletter | contact | members area
Copyright © 2015 by Diplomat Media Events Design by Diplomat Media Events