Latest News  

CA Technologies: Some 88 per cent of enterprises globally currently use APIs to improve their competitive differentiation

CA technologies commissioned Coleman Parkes Research to survey 1,770 senior business and IT executives worldwide. According to findings, companies of all sizes, in all sectors, are using APIs to level the competitive playing field, and cope better with the rising volume, scale and volatility of customer-facing apps. Fifty-four percent of respondents believe their use of APIs improves their competitive differentiation.

2017-04-11 20:29:11

As general definition, API stands for a set of commands, functions, protocols, and objects that programmers can use to create software or interact with an external system. It provides developers with standard commands for performing common operations so they do not have to write the code from scratch.

In this context, CA Technologies set out to understand how enterprises are using APIs, the challenges they are facing in doing so, the business impact their API programs are having, and the use of advanced, full lifecycle approaches to API management.

Meanwhile, businesses are using APIs to absorb data from partners, in order to add essential services to their apps such as maps and payment functions—without having to write completely new code. Startups and established firms alike are leveraging APIs to expose powerful data from legacy systems to billions of smart devices. As end-points for data, these connected devices (often called the Internet of Things) require highly scalable and manageable APIs for their connectivity.

The research made a compelling case for API use— and more importantly, for having a sophisticated approach to managing the full API lifecycle. Their findings revealed that:
• API adoption is high: some 88 per cent of enterprises currently use them.
• Around a third of firms use APIs to drive revenue (33 per cent) and improve speed-to-market and innovation (34 per cent).
• The majority of executives (54 per cent) believe that their use of APIs helps differentiate their business from competitors.
• More than seven in ten organizations measure the effectiveness of their API programs through a range of external-facing metrics that go far beyond traditional internal measures. These include: – Customer experience (72 per cent) – Digital reach (72 per cent) – Customer satisfaction (71 per cent) – Speed-to-market for new apps (72 per cent)
• Enterprises with advanced API management processes experience up to 47 per cent better business results than those with basic API management.
• Respondents in advanced organizations are almost twice as likely to express confidence about differentiating themselves from competitors. Application programming interfaces (APIs) are not a new technology. But in today's app economy, they have become vital to almost every aspect of business success. In fact, 88 per cent of enterprises surveyed for this report are currently using APIs.
Also, the research states that APIs cut the development cost of innovation and market entry. They underpin the rapid execution of ideas to seize commercial opportunities. They allow organizations to deliver exceptional customer experiences; create new revenue streams; and connect employees, partners, apps, and devices to the data they require—anytime, anywhere. Firms are reaping the business benefits of API use. The majority (54 per cent) of executives believe that their APIs are highly effective at differentiating their companies from the competition.

In addition, APIs are having a positive effect on all of the measures being used to evaluate their business impact. Respondents reported significant improvements in KPIs such as customer satisfaction (43 per cent), transaction volumes (42 per cent), and IT cost reduction (41 per cent). And they reported that APIs enable them to get apps to market some 18 per cent faster.

More, around three quarters believe that their use of APIs has significantly enhanced their customer experience (75 per cent) and digital reach (73 per cent).


0 COMMENTS ^ Go back to Top
WRITE A COMMENT ^ Go back to Top
 
Your email address will not be published.
Nickname
Email
Comment
Validation Code
   
 
 
NEWS
SAP ranked first among Europe's most valuable brands in 2017

SAP, leading company in digital transformation, ranked 1st among Europe's most valuable brands, according to the 2017's edition of BrandZ Top 100 Most Valuable Global Brands, with a brand value of 45.194 billio

 Read Full article »
Nokia invests 73 million Euro in expanding its campus in Timisoara

Finland-based company Nokia said it will be expanding its campus in western city of Timisoara with the biggest research and development (R&D) center in the Romanian telecom industry and the total investment exc

 Read Full article »
Romania's Fribourg Capital launches 20 million Euro investment fund for startups

Romanian investment firm Fribourg Capital said it has launched Fribourg Digital, a 20 million Euro investment fund which targets startups in the IT sector, according to a company statement quoted by seenews.

 Read Full article »
Avangate plans to hire 45 IT specialists for its office in Romania

Avangate, the global eCommerce and subscription billing platform for software, SaaS, and digital solutions, with Romanian roots, which recently acquired the 2Checkout global payment processor, will hire 45 IT s

 Read Full article »
Qualitance made the FT's list of Europe's fastest-growing companies

The global technology innovation company with headquarters in Romania, US and Australia was ranked 612 on the list of 1000 European fast-growing firms, with a revenue growth of 165 per cent between 2012 and 201

 Read Full article »
Colliers: More than 265,000 sqm of office area is scheduled for delivery in 2017

More than 265,000 sqm of office area is scheduled for delivery in 2017, broadly in line with the level received in 2016, according to the recently launched market report of Colliers.

 Read Full article »
Societe Generale European Business Services reaches 1,000 employees in the shared service in Bucharest

Societe Generale European Business Services, the shared service center for Societe Generale Group, has reached 1,000 employees due to an accelerated growth over the last three years. Societe Generale European B

 Read Full article »
Adecco: Romania sees 40 per cent increase of recruitment in Q1 2017

This year had the best start of the last decade, from the perspective of recruitment volumes, being recorded in Q1 a growth of over 40 per cent of the recruitment against the same period of last year, and t

 Read Full article »
More than half of Romanian companies plan cybersecurity budget increase

According to a joint PwC Romania and Microsoft Romania survey launched recently, "Security in the Digital World", investments in cybersecurity are mostly driven by regulatory requirements instead of the organiz

 Read Full article »
Cegeka Romania maintains growth and reaches 19 million Euro turnover in 2016

Belgian IT solutions provider Cegeka Romania posted a turnover of 19 million euro (85 million lei) in 2016, a 40 per cent boost compared to 2015, the company announced. Cegeka operates two offices in Bucharest

 Read Full article »
 
MOST RECENT VIDEO
 
 
MOST READ ARTICLES
» ROMANIAN OUTSOURCING AWARDS FOR EXCELL...
» Grégoire Vigroux appointed the new Vi...
» Romanian Outsourcing Awards for Excell...
» Romanian Outsourcing Awards for Excell...
» SocGen's EBS division to grow 60%, exp...
» Bombardier: from Bucharest subway to t...
» OT Learning & Development Roundable ta...
» Ericsson and Skanska trial IoT for Sma...
» AFI Europe Romania and Dedeman sign ag...
» TELUS International Europe: E-book: Ho...
 
EDITOR CHOICE
The future is now - Review of Romanian Outsourcing Summit, 2017

Romania delivers services in 25 languages with more than 100,000 specialists employed in the outsourcing industry and business services, and based on an estimated growth of 15-20 per cent, it is estimated to re

 Read Full article »
TELUS International Europe: How the travel and hospitality industry can get ahead with omnichannel customer service

For companies in the travel and hospitality industry, having an omnichannel strategy is becoming critical to compete in a complex market of both  Read Full article »

Genpact's COO: Staying ahead of the curve

Shibu Nambiar has over 18 years of experience in the services industry, covering roles in operations, project management, service delivery, product development, domain management and training.

 Read Full article »
Reshaping the industry mindset

The business shared services industry in Romania is living a fantastic youth, but may be heading towards a maturity that may come sooner than expected, thanks to disruptive emerging technologies and the urgent

 Read Full article »
OT Learning & Development Roundable takes place on June 15th

On June 15th, Outsourcing Today organizes OT Learning & Development roundtable. The event brings together the business services professionals to discuss and discover new tools and programs designed to assist bu

 Read Full article »
Latest News  
 
about us | newsletter | contact | members area
Copyright © 2015 by Diplomat Media Events Design by Diplomat Media Events