Latest News  

CA Technologies: Some 88 per cent of enterprises globally currently use APIs to improve their competitive differentiation

CA technologies commissioned Coleman Parkes Research to survey 1,770 senior business and IT executives worldwide. According to findings, companies of all sizes, in all sectors, are using APIs to level the competitive playing field, and cope better with the rising volume, scale and volatility of customer-facing apps. Fifty-four percent of respondents believe their use of APIs improves their competitive differentiation.

2017-04-11 20:29:11

As general definition, API stands for a set of commands, functions, protocols, and objects that programmers can use to create software or interact with an external system. It provides developers with standard commands for performing common operations so they do not have to write the code from scratch.

In this context, CA Technologies set out to understand how enterprises are using APIs, the challenges they are facing in doing so, the business impact their API programs are having, and the use of advanced, full lifecycle approaches to API management.

Meanwhile, businesses are using APIs to absorb data from partners, in order to add essential services to their apps such as maps and payment functions—without having to write completely new code. Startups and established firms alike are leveraging APIs to expose powerful data from legacy systems to billions of smart devices. As end-points for data, these connected devices (often called the Internet of Things) require highly scalable and manageable APIs for their connectivity.

The research made a compelling case for API use— and more importantly, for having a sophisticated approach to managing the full API lifecycle. Their findings revealed that:
• API adoption is high: some 88 per cent of enterprises currently use them.
• Around a third of firms use APIs to drive revenue (33 per cent) and improve speed-to-market and innovation (34 per cent).
• The majority of executives (54 per cent) believe that their use of APIs helps differentiate their business from competitors.
• More than seven in ten organizations measure the effectiveness of their API programs through a range of external-facing metrics that go far beyond traditional internal measures. These include: – Customer experience (72 per cent) – Digital reach (72 per cent) – Customer satisfaction (71 per cent) – Speed-to-market for new apps (72 per cent)
• Enterprises with advanced API management processes experience up to 47 per cent better business results than those with basic API management.
• Respondents in advanced organizations are almost twice as likely to express confidence about differentiating themselves from competitors. Application programming interfaces (APIs) are not a new technology. But in today's app economy, they have become vital to almost every aspect of business success. In fact, 88 per cent of enterprises surveyed for this report are currently using APIs.
Also, the research states that APIs cut the development cost of innovation and market entry. They underpin the rapid execution of ideas to seize commercial opportunities. They allow organizations to deliver exceptional customer experiences; create new revenue streams; and connect employees, partners, apps, and devices to the data they require—anytime, anywhere. Firms are reaping the business benefits of API use. The majority (54 per cent) of executives believe that their APIs are highly effective at differentiating their companies from the competition.

In addition, APIs are having a positive effect on all of the measures being used to evaluate their business impact. Respondents reported significant improvements in KPIs such as customer satisfaction (43 per cent), transaction volumes (42 per cent), and IT cost reduction (41 per cent). And they reported that APIs enable them to get apps to market some 18 per cent faster.

More, around three quarters believe that their use of APIs has significantly enhanced their customer experience (75 per cent) and digital reach (73 per cent).


0 COMMENTS ^ Go back to Top
WRITE A COMMENT ^ Go back to Top
 
Your email address will not be published.
Nickname
Email
Comment
Validation Code
   
 
 
NEWS
Stefanini named Eliza Irimia Financial Director for the EMEA region

Eliza Irimia joined Stefanini IT solutions company, with operations in 39 countries and 88 offices around the world, as Financial Director for EMEA. From this position, Eliza will coordinate the company's finan

 Read Full article »
The business environment - invited to get involved in the development of future employees

Over 5,400 Romanian young people have participated in the Duke of Edinburgh's International Award program in Romania (DofE) over the past six years, the personal development program that gives young people aged

 Read Full article »
Oracle study: Moving To IaaS is fundamental to remaining competitive

Research reveals benefits of Cloud Infrastructure established as a clear differentiator. A survey of 1,600 senior IT professionals explores the benefits and misconceptions surrounding IaaS adoption, according

 Read Full article »
Mihnea Diaconu appointed development manager at Webhelp

Webhelp Romania aims to consolidate and develops its local operations by hiring Mihnea Diaconu as Business Development Director.

 Read Full article »
The biggest FAB LAB from Romania has been opened in Iasi

Based on a concept made by the Miolk team, Fab Lab Iasi has a surface of over 700 sqm and it offers different scenarios for flexible use of the space (competition areas, co-working, makerspace, teaching rooms,

 Read Full article »
Deutsche Bank makes its computer code publicly available for the first time

Deutsche Bank announces it aims to create a common industry standard for trading technology by making its own computer code publicly available for the first time.

 Read Full article »
Deloitte: Leadership disrupted: Pushing the boundaries 2017 Global Human Capital Trends

According to a study of this year conducted by consultancy company Deloitte, today, Many organizations need a completely different kind of leader: a "digital leader" who can build teams, keep people connected a

 Read Full article »
Coface Technologies team already employs 30 specialists in core business applications

Six months after the inauguration of the IT development centre in Bucharest, Coface Technologies has already formed its first functional teams and has also launched the first successful projects, such as the au

 Read Full article »
Pavel Campan appointed as the new Vice-President of Operations for TELUS International Romania

Pavel Campan has been named Vice-President of Operations for TELUS International Romania. This appointment comes at a time when the company is about to reach 1,500 team members locally.

 Read Full article »
Roxana Tesiu appointed as the new Vice-President of Human Resources for TELUS International Europe

Roxana Tesiu has been named Vice-President Human Resources of TELUS International Europe. In her new role, she will lead the HR teams in both Romania and Bulgaria, at a time when the number of team members in b

 Read Full article »
 
MOST RECENT VIDEO
 
 
MOST READ ARTICLES
» Pavel Campan appointed as the new Vice...
» Roxana Tesiu appointed as the new Vice...
» ROMANIAN OUTSOURCING AWARDS FOR EXCELL...
» Oracle study: Moving To IaaS is fundam...
» Molson Coors started to grow its busin...
» Manpower:Romania has world's third hig...
» Wipro launches automotive center of ex...
» The business environment - invited to ...
» Romania, Europe's third and world's 13...
» Thierry Blain, SG EBS: Bringing teams ...
 
EDITOR CHOICE
TELUS International Europe: Three ways tech unicorns are prioritizing customer service as a differentiator

There are just over 190 young tech companies in the world that are valued at more than $1 billion. But achieving ‘unicorn' status doesn't come without challenges. After all, the name describes a mythical and

 Read Full article »
Wipro launches automotive center of excellence in Romania

Wipro Limited, global information technology, consulting and business process services company, announced the launch of an Automotive Center of Excellence (CoE) in Timisoara, Romania. This CoE will help Wipro d

 Read Full article »
TELUS International Europe: The convergence of customer service and digital marketing/NewGen technologies: What does it mean for businesses?

Technology shapes the way we educate, communicate, conduct business and advance science, all while maintaining significant influence on the global economy. But the way we engage with technology is changing

 Read Full article »
Stay updated on People in Shared Services and Outsourcing Forum, October 19

Outsourcing Today organizes the third edition of People in Shared Services and Outsourcing Forum, on October 19, 2017 in Bucharest at Caro Hotel.

 Read Full article »
Preparing for the new future

Business shared services in Romania is by nature a flexible, mobile and diverse community and in this context, local markets develop their own particularities to address the global changes, to adjust to new dem

 Read Full article »
Latest News  
 
about us | newsletter | contact | members area
Copyright © 2015 by Diplomat Media Events Design by Diplomat Media Events