Latest News  

Pavel Campan appointed as the new Vice-President of Operations for TELUS International Romania

Pavel Campan has been named Vice-President of Operations for TELUS International Romania. This appointment comes at a time when the company is about to reach 1,500 team members locally.

2017-10-05 19:55:18

With more than 20 years of worldwide experience in Operations, leading high performing teams in different leadership positions in the areas of Program Management, Engineering and Managed Services, Pavel joins the Canadian BPO company most recently from Ericsson, where his impressive career spanned more than eight years and five countries.

As part of the Ericsson team in Romania, he assumed progressively senior positions as a Senior Service Delivery Manager and Head of Front Office operations in Ericsson's Global Services Center. During his tenure at the site, he passionately led the growth and consolidation of a team of more than 300 employees, driving remarkable year-over-year improvements in team engagement and customer satisfaction scores.

Pavel's career with Ericsson also included a period in France where he oversaw their first managed services contract, which afforded him the opportunity to develop the operations framework from scratch. After a very challenging and exciting period as Country Manager and Chief Operating Officer of Managed Services in Mongolia, he also drove Ericsson's broadcast and multimedia business in both France and Iberia.

Prior to joining Ericsson, Pavel worked with several telecom companies across Europe, leveraging his skills and knowledge to support the evolution of mobile technology. This included regional and national roles with SFR France and Mobilrom Romania (Orange Romania), where he was a key contributor to the expansion of their cellular network.

Pavel will provide overall leadership and support to the growing TELUS International business in Romania, serving as an integral part of the TELUS International Europe (TIE) senior leadership team. In his current role, he will coordinate the integration of Voxpro Romania operations and its teams, after the recent acquisition by TELUS International in August 2017.


TELUS International Europe is a proud member of the TELUS International family. TELUS International is a global business process and IT outsourcing company with 28,000 team members working from customer service delivery centers in Canada, the United States, Europe, Latin America, and the Philippines. With over 200 million customer interactions supported annually via voice, email, chat and social media, across the telecommunications, fast-growing tech, fintech and finance, travel and hospitality, gaming and healthcare industries. TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. As the global arm of TELUS (TSX: T, NYSE: TU), TELUS International is backed by Canada's fastest-growing national telecommunications company with USD$10.6 billion of annual revenue and 12.8 million customer connections.

About TELUS International Europe

About Pavel Campan


0 COMMENTS ^ Go back to Top
WRITE A COMMENT ^ Go back to Top
 
Your email address will not be published.
Nickname
Email
Comment
Validation Code
   
 
 
NEWS
Cushman & Wakefield Echinox: StreamWIDE joins the new IT hub created in the Timpuri Noi Square project

StreamWIDE, a company specialized in the software and telecommunications industry, realocates its office in Bucharest in the Timpuri Noi Square project, joining the new IT hub created in the business park devel

 Read Full article »
CBRE: Office deliveries expected to bring new stock of 635.00 sqm, Bucharest to reach 3.9 mln sqm modern office spaces

During 2020–2021 to approx. 635,000 sqm of modern office space are expected to be delivered on market, increasing the Bucharest modern stock at approx. 3.9 million sq m, a step closer to a new a threshold and

 Read Full article »
Uber opens at Bucharest the largest support center to drivers and business partners in CEE

Uber company launched this week in Bucharest the largest center in Central and Eastern Europe that offers assistance to drivers and business partners in Romania, a center where they can contact directly Uber re

 Read Full article »
Samsung and Orange Romania activated the 5G VR Live streaming at Untold Music Festival in Romania

Samsung Electronics and Orange Romania have successfully deployed a 5G New Radio (NR) network to demonstrate a series of 5G use cases at Untold Festival 2019, the largest annual dance music festival in Romania,

 Read Full article »
MVP Lab in Sibiu named as one of Europe's best in the "Ones to Watch" list at European Business Awards

Ropardo MVP Lab has been named as ‘One to Watch' in Europe in a list of business excellence published by the European Business Awards, one of world's largest and longest running business competitions.

 Read Full article »
Endava marks one year since IPO

Endava, one of the most important software companies, present on the local market with 7 delivery centers, reaches an almost double capitalization, 2.07 billion USD, on July 26, 2019, one year after listing. Th

 Read Full article »
Infosys opens cyber defence centre in Bucharest

Infosys, a global leader in next-generation digital services and consulting, announced the launch of its Cyber Defence Centre in Bucharest, Romania. The Defence Centre is an expansion of services delivered thro

 Read Full article »
QuEST Global completes integration of IT Six Global Services

QuEST Global, a global product engineering and lifecycle services company, has successfully completed the integration of IT Six Global Services SRL. QuEST Global acquired IT Six, a software engineering services

 Read Full article »
RE MAX Romania opens three more offices

RE/MAX Romania has expanded its network, adding three new offices – RE/MAX Partners in Cluj, RE/MAX Quality in Sibiu and RE/MAX Prestige in Targu Mures.

 Read Full article »
Microsoft and OpenAI form exclusive computing partnership to build new Azure AI supercomputing technologies

Microsoft Corp. and OpenAI have partnered to further extend Microsoft Azure's capabilities in large-scale AI systems, according to a release of Microsoft.

 Read Full article »
 
 
 
MOST READ ARTICLES
» The value proposition of HR in 2019
» Academic efforts to grow the employee ...
» Romanian Outsourcing Summit 2016: Walk...
» Iorgulescu, ABSL: Desperately needing ...
» Intel might close the Bucharest office...
» ROMANIAN OUTSOURCING AWARDS FOR EXCELL...
» Office Depot: An ambitious growth
» Academic efforts to grow the employee ...
» SAP's ten prediction for HR in 2018
» Andrei Voica: Meet the speakers at Rom...
 
EDITOR CHOICE
Workplace of the Future conference to take place on November 20th at Bucharest

The Diplomat-Bucharest together with Outsourcing Today organize the 3rd Edition of WORKPLACE OF THE FUTURE, on 20th of November 2019, in Bucharest, at Capital Plaza Hotel.

 Read Full article »
Strategic Talent Acquisition at People Empowering Business Forum on October 30 in Bucharest

Latest trends like demographic upheaval, globalization, digital technology, and changing social values and worker expectations, are disrupting business models and radically changing the workplace. These are req

 Read Full article »
Informal IT School and UiPath launch an educational program for RPA development to start in October

Informal IT School announced a partnership with UiPath to launch an RPA development educational program of five months, 100 hours of courses, five days a week. The program will run in Cluj-Napoca.

 Read Full article »
Impact Hub Bucharest joins 3house to manage three coworking spaces in the city

Impact Hub Bucharest, a coworking spaces manager and developer of accelerator programs and events merged with 3house, a new concept of workplace launched in 2018. By this, Impact Hub reaches 3 locations and 6.7

 Read Full article »
JLL: Total office space in Bucharest to reach 3 million sqm

The second quarter of 2019 reconfirmed the increased interest for the office market in Romania. Over 115,000 square meters of office space were leased over this period at the national level, a value similar wit

 Read Full article »
Latest News  
 
about us | newsletter | contact | members area | GDPR policy
Copyright © 2015 by Diplomat Media Events Design by Diplomat Media Events