The outsourcing industry needs early and better educated graduates In terms of development of business shared industry in Romania, the industry might face a need of doubling the current pool of employees, estimated now at roughly over 120.000 people, according to number estimations of ABSL- The Association of Business Service Leaders in Romania. The need should be put in the context of 400.000 graduates from the academic institutions. Read Full article » How to become people savvy? The discussions in the panel of this summer's OT Learning and Development's roundtable underlined the necessity of providing the learning and the knowledge transfer when the necessity occurs, customized and applicable on each type of job and professional individuality. Read Full article » The future is now - Review of Romanian Outsourcing Summit, 2017Romania delivers services in 25 languages with more than 100,000 specialists employed in the outsourcing industry and business services, and based on an estimated growth of 15-20 per cent, it is estimated to reach four to five per cent of the country's GDP by 2020. In short, this means that all community activists, educators, employers, parents, and graduates should already be prepared for this dynamic industry, one which is fully Read Full article » Exclusive OT: Iasi business services employ more than 8,000 people - ABSLRomania's business services industry has more than 80,000 employees and contractors, while Iasi is estimated to employ more than 8,000 people, Florin Grama, the president of the Association of Business Service Leaders (ABSL) in Romania, stated during the first conference dedicated to the services branch in Iasi, "Iasi Business Mixer: The Northern Star of Business Services," quoted by the Read Full article » Will robots overtake the BPS business?Romanian and international business services leaders say automation is only here to help, to upscale the human work and to ensure progress. As most of the industry's repetitive processes will be replaced by top-shelf software programs, called either robots or 'cobots', the face of the industry as we know it will change, Bogdan Tudorache writes for Outsourcing Today Read Full article » BPO and SSC investors target smaller Polish townsPoland is not only limited to Warsaw or Cracow when the locations for middle sized BPO and SSC centers is considered. Among many attractive locations, the town of Czestochowa is ready to support the business services sector in further growth in Poland, writes outsourcingportal.pl. Read Full article » BPO hits the ground runningAs the business services industry seems to be racing with double-digit growth year on year, BPO players try not get left behind. New entries show up, young companies expand their business in second- and third-tier cities, planning to hire hundreds of people, while veterans shift the focus towards more complex services. Alexandra Lopotaru interviewed BPO leaders to see how far they want to go Read Full article » |