Bombardier Transportation hires a new site operations director at the Global Procurement Operations centre in Cluj Napoca, reveals an announcement posted in a social site.

While Bosch sells equipment and electronics, it also developed a BPO center in Timisoara, an R&D center in Cluj and production units in Cluj and Blaj.

German company Leoni plans to open its own shared service center in Cluj, company officials told OT. They say the center is planned to open in more than six months, and until then no further information can be offered.

Office Depot opened its first worldwide shared service centre (SSC) in Cluj-Napoca in August 2007 with the purpose of supporting Office Depot's financial operations at a Pan-European level, says Giulio Medda, SSC managing director of Office Depot.

While Federal-Mogul is set to expand its team, new investors are coming into Ploiesti to add more than 500 jobs to the city, Simona Scutaru, Service Center Site leader & HR Country Manager Federal-Mogul Motorparts tells Outsourcing Today.

Bombardier will grow 20-30 per cent by the end of this year. The 500-employee Cluj-based company centre serves mainly European clients, adding more segments to its business since it started local operations, in 2009, says Andreea Van den Bosch, the HR business partner of the Shared Services Organization for Romania of Bombardier Transportation.

Bosch Service Solutions, a leading provider of business processes outsourcing (BPO) reached a total of 570 employees this year and plans to grow the personnel figure by 20% by end-2016, company officials told Outsourcing Today.

While the majority of world's shared service centers (SSCs) are located in Western Europe (43%) and North America takes 30% of the market share, Eastern Europe account for just 2% of the global industry, reveals the Deloitte's 2015 Global Shared Services Survey consulted by Outsourcing Today

Romania is in Tier 1 of the emerging markets locations for service centers placement in 2015, says Oldrich Priklenk, CEO, KPC-Group, Gartner Representative for Czech Republic, Slovakia and Romania.

In today’s robust and competitive business environment, organizations are constantly looking at streamlining business processes to derive greater business value, writes Vivek Naidu for dqindia.com.

Poland is not only limited to Warsaw or Cracow when the locations for middle sized BPO and SSC centers is considered. Among many attractive locations, the town of Czestochowa is ready to support the business services sector in further growth in Poland, writes outsourcingportal.pl

As the need for Shared Services Centres (SSCs) increases year-on-year globally, Romania holds the door open for investors and confidently invites them in. Alexandra Lopotaru talked to important players in the industry to find out why, how and where they took a seat

Total, one of the largest major integrated oil and gas companies in the world, with activities in more than 130 countries and 98.000 employees opened a corporate support services center at Bucharest in March th

In 2015, the Bosch Group recorded sales of over 70 billion euros for the first time, according to preliminary figures. The company succeeded in increasing revenue by approximately ten percent1 last year. Earnin

The for global knowledge process outsourcing market is set to rise by 23% CAGR (compound annual growth rate) over the next four years, according to econotimes.com.

According to Deloitte’s „2015 Global Shared Services Survey”, only ten per cent of the SSCs worldwide are located in CEE, comparing to17 per cent in APAC and 16 per cent in LATAM.

Aripaev writes that shared services centres that foreign multinationals have set up in Estonia in recent years are notably successful.

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Romania delivers services in 25 languages with more than 100,000 specialists employed in the outsourcing industry and business services, and based on an estimated growth of 15-20 per cent, it is estimated to re

For companies in the travel and hospitality industry, having an omnichannel strategy is becoming critical to compete in a complex market of both  Read Full article »

Shibu Nambiar has over 18 years of experience in the services industry, covering roles in operations, project management, service delivery, product development, domain management and training.